Full-funnel student acquisition strategy — paid, organic, social, and nurture
MUCM's website is losing students at every stage of the decision funnel. The UX audit found a 42/100 experience score with no clear CTA above the fold. The SEO audit found zero editorial content and a 33/100 search visibility score. Together, these failures mean MUCM is invisible where students start their search, and unconvincing when they do arrive.
The strategy: fix the conversion foundation first (UX audit P0 fixes), then build a full-funnel acquisition engine across 4 channels. Paid captures immediate demand. SEO builds a compounding organic asset. Social creates awareness among 16–19 year olds. Email and WhatsApp nurture converts interested visitors into completed applications.
Target outcome: 4.4× increase in monthly applications (45 → 200) within 6 months, with a blended cost per application of RM 150–250.
Each stage maps to specific channels, content, and conversion actions. The funnel is designed to match how a 17-year-old prospective medical student actually makes decisions — not how the institution thinks they should.